WHY WAIT? TAKE CONTROL OF YOUR DINING EXPERIENCE
We’ve all been there. You’re eating out and the food comes to the table. The waiter hurries off and that’s when you realize you have no silverware, or your burger is undercooked. Your friend is carrying on a conversation, but you’re too busy trying to wave down a waiter. iWaiter changes all that.
FEATURES & BENEFITS
Waiters practically read customers' minds with iWaiter’s interactive technology.
Use your mobile phone to:
• Request a waiter
• Order a drink
• Request refills, utensils, etc.
• Calculate the tip
• Leave feedback
... and so much more
You wave down the waiter. He doesn't see you.
He goes into the kitchen. He comes out of the kitchen.
You wave down the waiter again. Here he comes.
"I'll be right with you," he says.
There he goes.
Here he comes.
"May I have a fork," you say.
"Oh, I am so sorry. Of course, I'll be right back," he says.
"Here you are," he says.
There is a more efficient way ...
DINING WITH iWAITER
Your soup comes, and you have no spoon.
You pick up your phone and push a request button on iWaiter.
The waiter comes with a spoon.
TAKE CONTROL OF YOUR DINING EXPERIENCE
Download iWaiter in the App store or Android Store to find iWaiter enabled restaurants near you. (coming soon)
Tell your favorite restaurant to turn the tables in your favor with iWaiter.
EASY TO MANAGE DASHBOARD
How is your waitstaff performing?
iWaiter takes the guesswork
out of customer service.
Roughly 86% of customer complaints, in regard to restaurant experience, stem from poor customer service.
iWaiter is the only tool that tracks waitstaff performance instantly using the most advanced technology.
iWaiter allows the manager to see, in real time, what requests each waiter is receiving and the frequency of requests.
It also allows the manager to see how quickly each waiter clears out the request and therefore how long it took them to address customer needs.
These reports are compiled and available to be viewed on a daily, weekly, or monthly basis allowing big picture reports of individual and group performance. Incentivize your team, or make staffing changes based on a clear picture of customer service.
FEATURES & BENEFITS
Customers want personal, quality attention from their server. iWaiter equips waitstaff with the technology they need to do their job better than ever. Waiters use iWaiter on their mobile devices to:
• Improve response time • Perform to company standards
• Increase accuracy • Increase customer loyalty
• Turn tables faster
iWaiter revolutionizes customer service and restaurant performance without bulky table top devices that get dirty or need to be charged every evening.
Your customers hold the key to your restaurant's success or failure. Understand them better and unlock your future potential.
iWaiter allows the manager to see, in real time, what requests each waiter is receiving and how long it took them to address the guest’s needs. Reports are available to give a big picture of individual and group performance. Incentivize your team, or make staffing changes based on a clear picture of guest service.
There's a lot more to lose than just your reputation. Sales in the restaurant industry total $683 billion annually in the United States alone. Bad service directly affects your bottom line. How much money have you lost because of poor customer service?
iWaiter gives your staff the technology they need to do a great job, every time.
TURN TABLES FASTER
Did you know that each seat at a typical table for four is worth around .25 cents a minute? What if your customers could finish their meal in less time and still leave happy and satisfied with their dining experience? iWaiter technology puts the solution in the palm of your hand. By allowing the customer to communicate their needs in real time, iWaiter gives your restaurant an unparalleled ability to serve customers faster.
Never again will diners have to stop their meal to wait for ketchup or a to-go box.
Instead of watching customers impatiently wait for the bill, you'll find yourself saying this more and more:
"Welcome. Are you ready to be seated?"
IMPLEMENTING IT IN YOUR RESTAURANT
Your waitstaff uses a smart device loaded with the iWaiter restaurant app. Your guests download the app on their mobile device. With a touch, guests make specific selections to let your waiter know when they want to order, if they need a fork, if they’d rather not be disturbed or if they want dessert. That’s just the start.
Each waiter can see their tables and guest requests in real time, ensuring faster service and ultimate guest satisfaction. The management team has real-time analytics to track each waiter’s performance as the waiter clears out their tasks with the touch of a finger. Even a new waiter can deliver great service with iWaiter.
iWaiter works in conjunction with many POS systems on the market. Contact us to find out how iWaiter can turn the tables in your favor.
ABOUT OUR COMPANY
APP DESIGN & DEVELOPMENT
Our mission is to provide creative customer service solutions that improve the dining experience and build high-quality relationships between restaurants and their customers.
We aim to increase efficiency in the dining experience and customer loyalty to owners. We accomplish this by driving new traffic to owners, streamlining regular functions to reduce costs and improving workflows.
CEO & Co-Founder
President & Co-Founder
To inquire about current investment opportunities,
contact iWaiter below to revolutionize your restaurant.
REACH OUT TO US